Privacy Policy

Last Updated: September 18, 2026

1. Introduction

Welcome to CopeUp LLC. We respect your privacy and are committed to protecting your personal and business information.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website https://cope-up.com or use our services.

2. Business Information

  • Company Name: CopeUp LLC
  • Business Type: Digital Marketing and E-commerce Management Services
  • Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
  • Email: hello@cope-up.com

3. Information We Collect

a. Personal Information

  • Name
  • Email address
  • Phone number (if provided)
  • Business and billing details (if you are a client)

b. Technical Data

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website

c. Client Data

If you work with us, we may access limited business data — such as Amazon Seller Central, Shopify, advertising, and social media accounts and their analytics — strictly for the purpose of delivering the services you have engaged us for.

d. Payment Information

Payments are processed by Stripe. We do not collect or store full card numbers or bank account credentials on our systems. We retain only transaction records such as invoice details, amounts, and payment status.

4. How We Use Your Information

We use collected information to:

  • Provide and manage our services
  • Communicate with clients and website visitors
  • Issue invoices and process payments through secure third-party providers
  • Improve our website and services
  • Comply with legal, tax, and regulatory requirements

We do not use client account access for any purpose beyond the agreed scope of services.

5. Legal Basis for Processing

We process your information based on:

  • Your consent
  • Performance of a contract (service delivery)
  • Legal obligations
  • Legitimate business interests

6. Data Sharing and Disclosure

We do not sell your personal data.

We may share information only with:

  • Trusted third-party service providers acting on our behalf, including payment processing (Stripe), website hosting, email, and analytics tools
  • Authorized members of our team and contractors who need the information to deliver services, under confidentiality obligations
  • Legal or regulatory authorities where required by law

7. Data Retention

We retain your data only as long as necessary for:

  • Providing services
  • Legal, tax, and accounting purposes

Client platform access is revoked at the end of an engagement, on request or once it is no longer required.

8. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

However, no method of transmission over the Internet is 100% secure.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic

You can disable cookies through your browser settings.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Object to data processing

To exercise your rights, contact us at hello@cope-up.com.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. International Data Transfers

CopeUp LLC is registered in the United States and works with team members, contractors, and service providers located in other countries. Your information may therefore be processed and stored outside your country of residence, including in the United States. Where this occurs, we take reasonable steps to ensure your information remains protected in line with this policy.

13. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

14. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

15. Contact Information

CopeUp LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: hello@cope-up.com
Phone: +1 (307) 242-5349
Website: https://cope-up.com/contact-us/